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About

Founder, analytics leader, and novelist.

Ten years building analytics in social, telecom, retail and travel. Now building AI products, and writing science fiction as Lewis Russell.

Portrait of Luigi Russo

I'm based in Zurich and have worked across Milan, London and Dubai. For more than a decade I've led digital analytics, tag management and experimentation in fast-moving companies: TikTok, Vodafone, Alshaya and lastminute.com among them.

I combine strategy with hands-on delivery: measurement frameworks, governed GTM and Tealium containers, GA4 and Adobe Analytics roll-outs. These days I put the same rigour into building AI products at Russo Technologies, starting with AskVio.

I studied Computer Science and Engineering at Politecnico di Milano. I also write science fiction as Lewis Russell: Il Dominio del Cielo: Clotho (Linee Infinite, 2019) opens the Mitos saga, and the second volume is in progress.

Based in
Zurich. Previously Dubai, London and Milan.
Education
BSc and MSc, Computer Science and Engineering, Politecnico di Milano
Tools
GTM, GA4, Adobe Analytics, Tealium, Adobe Target, BigQuery, Power BI

Career

  1. Nov 2024 - Jun 2026

    Zurich

    Data Collection Lead at Sunrise

    • Led a 5-person delivery team implementing agile GTM tracking and resolving 20+ data quality issues.
    • Optimised OneTrust consent management to meet Swiss compliance while preserving UX.
    • Partnered with data engineering and digital sales on BigQuery integrations and real-time reporting.
  2. Aug 2023 - Oct 2024

    Dubai

    Senior Measurement Partner at TikTok

    • Directed 20+ Brand Lift and Brandformance studies across full-funnel measurement.
    • Supported 10+ enterprise clients with creative effectiveness analysis and meta studies.
    • Managed data science partners to deliver 5V creative diagnostics and sales enablement.
  3. Feb 2021 - Jul 2023

    Dubai

    Senior Manager Online Analytics, Loyalty & Retail at Alshaya Group

    • Launched the AURA loyalty program from 0 to 7M+ users with 50+ segmentation use cases.
    • Defined 60+ analytics requirements and led implementations across external dev teams.
    • Built 28+ Algonomy and Power BI dashboards and reported digital performance to C-level leaders.
  4. Jul 2018 - Jan 2021

    London & Milan

    Digital Analytics Manager, Senior Consultant at Vodafone UK / Group

    • Scaled Tealium IQ governance and Adobe Analytics/Target implementations across 21 markets.
    • Integrated Adobe and Tealium SDKs into Vodafone apps with 100+ data layer variables.
    • Rolled out OneTrust consent management and 20+ Medallia NPS survey programs.
  5. Dec 2016 - Jul 2018

    Chiasso

    Web Analyst / JS Developer (BI Area) at lastminute.com

    • Implemented analytics pixels for 8 brands across 27 markets and built GTM/GA utilities.
    • Created BigQuery analysis and R alerting frameworks to improve data reliability.
    • Owned data governance tool evaluation and represented the core Web Analytics team.

How I work

Strategy and governance

I design measurement plans, taxonomies and governance that keep tracking reliable as products scale.

Hands-on implementation

I deploy GTM and Tealium setups, server-side tagging and analytics migrations myself, without hand-offs.

Product shipping

I build AI-first tools (RAG assistants, copilots, data products) and measure them like any other product.

Building something, or hiring for analytics?

I reply within two business days.